CLEANER PETERBOROUGH
Your trusted Peterborough cleaners. Call now for availability. We are Peterborough-based & open 7 days a week.
Your trusted Peterborough cleaners. Call now for availability.
We are Peterborough-based & open 7 days a week.
Our Privacy Policy.
General
The team at Cleaner Peterborough is committed protecting our customer’s privacy and complying with UK and EU Data Protection laws.
Data Controller Details
Cleaner Peterborough is the data controller responsible for collecting the personal data required in running the operations of the business. You can contact us through the details below.
Cleaner Peterborough
Yorkshire House
30 Priestgate
Peterborough
PE1 1JA
Telephone: 01733 785 750
Email: [email protected]
Information that we collect
We will collect personal information from you when you complete a form on this website to make a booking, make an enquiry or subscribe to a service. We also will collect personal information from you if you book by telephone, email, SMS, social media message or in writing.
The information we collect may include your title, name, job title, address, email address and telephone number. If you choose to pay by credit or debit card then the necessary payment details will be collected through a secure payment gateway. We do not store or otherwise process your credit card details directly.
We do not collect any special personal data (such as health, disability, race, etc.) unless you wish to make us aware of special circumstances where it may be necessary to make reasonable adjustments at a venue or provide for special dietary needs.
How we use the information
It is necessary for us to collect the personal information of customers who agree to purchase our services in order to run our business and provide and receive payment for those services effectively. We take all necessary measures to ensure the privacy and confidentiality of the information collected.
We will use your information to process your order for our services and to ensure that you receive all the necessary information to receive or access those services. We will also contact you to check that you were satisfied with the services you received.
If you purchase our services then we may contact you with news about similar products or services that we think our customers will find relevant and of interest. You may opt-out of receiving such communications at any time by unsubscribing or contacting us via any of the means displayed on our website.
From time to time we may use your name or job title and company details (including company logo), when publishing feedback comments on our website or other marketing materials.
Our legal basis for processing your information
It is necessary for us to process the personal data you have supplied in order for us to fulfil the contract between you or your employer and Cleaner Peterborough.
Further processing may be necessary to support the delivery of our services and the fulfilment of our obligations in the legitimate interests of the business.
We may process your information by sending you details of similar products or services to those previously delivered to you.
How we store your information
Our data and the data we collect are stored on a secure server based in the United Kingdom. Although transmission of information over the Internet cannot be guaranteed as one hundred percent safe, once we have received your data we will use strict security procedures, data protection tools and anti-virus/hacking technology to prevent data loss or unauthorised access.
How long we retain information
We retain personal data relating to payments, VAT, tax and accounts for the minimum statutory periods required by UK law.
We retain information relating to historic bookings and purchases to enable us to analyse the performance of the business over time and plan for the future success of the company. We only keep this information for as long as is necessary to perform this task.
Passing information to third parties
We will not sell, trade, transmit or otherwise pass on your personal information to a third party, except where it is necessary to deliver our services or for sending you information about our other services. This information is processed securely under contract with Cleaner Peterborough and is deleted once the contract is fulfilled.
The use of cookies
Some pages on this site use cookies, which are small files the site places on your device for identification purposes. These files are used for the benefit of users who register on the site, for the monitoring of traffic and for customisation. You should note that cookies cannot read data from your device and we do not use cookies to collect personal information. Your web browser will allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not function correctly and you may not be able to access certain information on this site.
Overseas data transfers
Cleaner Peterborough does not currently transfer data outside the European Economic Area.
Copyright
International copyright and trademark laws protect the entire contents of this website. The owners of the intellectual property and copyrights are Cleaner Peterborough. You may not reproduce, republish, modify, copy, transmit, upload, post or distribute, in any manner, the material on the site, including text, graphics, media and code without prior written approval.
Getting in touch and dealing with issues
You are guaranteed certain rights under UK and EU data protection law which Cleaner Peterborough will make every effort to meet. Not all of these rights are absolute - for example where there is a statutory obligation to retain data. The rights conferred are as follows.
• Request a copy of the personal information held about you
• Rectify information that is not correct
• Delete information held about you that is no longer necessary for another legitimate purpose
• Restrict your personal data from being processed by in some way by Cleaner Peterborough
• Have a copy of your personal data supplied in a portable format
• Object to your information being processed in any way by Cleaner Peterborough
In the event of a data breach or serious complaint you can contact the Information Commissioner’s Office directly via the ICO website: www.ico.org.uk
If you have any issues regarding our Privacy Policy or the use of your information then you can get in touch by any of the other means displayed on this website.
If you do not wish to receive direct mail for marketing purposes you can also use any of the above communication methods and you will be immediately removed from our circulation list. If you receive information emails and no longer wish to do so, you will be able to permanently unsubscribe from our email service by using a link in the email footer or by contacting us through the details above.
We Are A Women-Owned & Operated, Local Peterborough Business.
Owned and operated by experienced business owners and dedicated cleaners, your Cleaner Peterborough team is conscientious and takes pride in maintaining our local reputation.
We provide full cleaning services for Peterborough's top national & independent letting agents. With this in mind, book our professional, local Peterborough cleaners with confidence.
What Do Other Peterborough Home Owners, Landlords, Letting Agents & Tenants Have To Say?
Recent reviews from some of our Peterborough cleaning clients.
Stuart Gibson - Deep Clean in Peterborough
"After my tenets moved out, I needed the property carpets clean along with everything else. Only had 3 days to turn this around as new tenants were moving in. This team sorted this out for me within 48 hours and the finished result was excellent. Top job done by top team. 5 star."
Jason Black - House Clean in Peterborough
"I was let down by another cleaning company and needed my house cleaned for a family member coming to stay and these guys managed to get someone in on their day off to help me out. Would def recommend."
Abby Linchwood - House Clean in Peterborough
"Penny and the team have been an absolute pleasure to work with; polite, efficient, and reliable. Deep cleaning of the entire house, including the windows and carpets. Not only was the quality of the cleaning excellent but I also think the price was very reasonable."
Your Cleaner Peterborough Team
Laura
Jackie
Lyndsey
Damien
Jane
John
Dace
Tracey
Services
Upholstery Cleaning
Mattress Cleaning
Oven Cleaning
Cooker Cleaning
Hob Cleaning
Extractor Cleaning
Window Cleaning
Patio Cleaning
Garage Cleaning
Room Clear Outs
Something else? Call us!
Areas covered
Ailsworth
Alwalton
Boongate
Bretton
Castor
Chesterton
Farcet
Fengate
Gunthorpe
Haddon
Hampton Beach
Hampton Centre
Hampton Gardens
Hampton Hargate
Hampton Heights
Hampton Lakes
Hampton Lakes
Hampton Vale
Hampton Water
Hampton Wood
Longthorpe
Market Deeping
Millfield
New England
Newark
Norman Cross
Old Fletton
Orton Longueville
Orton Southgate
Orton Warterville
Rivergate
Riverside
Stanground
Sutton
Walton
Water Newton
Westwood
Woodston
Yaxley
Cleaner Peterborough is a limited company registered in England and Wales.
Registered address: Yorkshire House, 30 Priestgate, Peterborough, PE1 1JA.
Registered number: 14352410.
© Copyright Cleaner Peterborough Ltd. All Rights Reserved.